🏛️ From Days to Minutes: How I Helped Clients Slash Onboarding Time

#CLevelInfluence #ThirdPartyIntegration #ClientActivation

When I joined AlphaPoint, most of our clients were crypto startups — lean teams trying to launch fast while staying compliant. But one thing kept slowing them down: user identity verification.

End-users had to manually upload documents, wait for back-office review, and sometimes wait 3–5 business days just to start trading.

The Pattern I Noticed

I saw multiple clients struggling with the same bottleneck. Their KYC pipelines were different, but the pain was the same: friction at the most important moment — activation.

I proposed we standardize on a third-party integration: a trusted identity provider (IDM) that offered automated verification via document scan and facial match.

Pitched to C-Level. Bundled for Speed.

I worked with our leadership to create a pre-integrated IDM bundle, then personally pitched the solution to client execs — founders, COOs, CTOs — across four accounts.

“We went from 72 hours to 10 minutes. That’s not just faster onboarding — that’s real revenue acceleration.” — Crypto Exchange CEO

Results

SE Takeaways

Best part? We never had to build our own KYC system — and no one ever asked us to again.