AKA: That time I helped a crypto trading platform pass compliance checks without blowing up their onboarding funnel.
At AlphaPoint, identity verification wasn’t just a feature — it was a necessity. We were working with cryptocurrency exchanges across multiple countries, each with different KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance requirements.
Initially, identity checks were manual: upload docs, assign to a staff reviewer, verify proof of identity and address, mark approved. On light days, it was tolerable. On surge days? It was chaos.
“Manual onboarding took ~1 hour per user — and that’s if nothing went wrong.”
We integrated a third-party identity verification service (IDM). Once a user accepted an offer, they’d receive an automated request to upload docs. IDM handled document parsing, country-specific validation, and identity matching.
This wasn’t just an implementation. I scoped this flow during client onboarding and used it during technical discovery. The IDM integration became part of our standard PoC/demo kit — especially for large fintech leads who demanded scalable compliance from day one.
I built demo flows showing user onboarding → doc upload → verification → badge activation — all tracked via webhook events and logs. We closed two large accounts off the back of this automation because it addressed what mattered most: fast, compliant onboarding without human bottlenecks.
Sometimes the best thing you can build is something the client doesn’t have to touch — just watch it work.