Solutions Engineer
As a Solutions Engineer, I specialize in simplifying architecture so stakeholders can say yes with confidence. From PoCs to technical onboarding, my ability to go deep — thanks to my SRE roots in automation, monitoring, and infrastructure — helps me spot edge cases early and build trust with everyone from DevOps to C-level execs.
My philosophy? Translate clearly, deliver consistently, and design for adoption. The best solutions aren’t the ones with the most features — they’re the ones that feel intuitive, solve the right problems, and earn trust across teams. Whether I’m mapping pain points or running QBRs, I focus on outcomes that resonate — and thus, stick!
Technical Consultation
Incident Management & Root Cause Analysis
Client Training & Enablement
Proof of Concept (PoC) Development
Performance Optimization
Cloud Governance & Compliance
Business Process Automation
Chaos Engineering
Quarterly Business Reviews (QBRs) & KPI Alignment
Python
Java
SQL
AWS
Docker
Terraform
Grafana
Prometheus
ELK Stack
Ansible
Developed PoCs, driving $1M+ in pipeline revenue and accelerating deal closures.
Led technical discovery sessions, optimizing solutions that reduced operational costs by 30%.
Enabled upsell & cross-sell opportunities via QBRs, increasing expansion revenue.
Integrated proactive monitoring (Dynatrace, AWS CloudWatch), cutting downtime by 30%.
Validated auto-scaling policies via chaos engineering, ensuring 100% availability.
Delivered technical demos and presentations, driving a 15% increase in upsell opportunities.
Developed real-time AWS cost prediction tools, reducing cloud overages by 15%.
Automated GDPR-compliant backups & IAM policies, saving $50K annually in cloud costs.
Led QBRs & SLA compliance reviews, improving resolution trends and maintaining 95% client satisfaction.
Collaborated with sales to secure 10 client referrals, increasing new business leads by 20%.
Developed customer dashboards & training resources, reducing escalations by 20% and driving self-service adoption.
Automated partial trade reversals via AWS Lambda, cutting error resolution time by 99.99%.
Implemented Kibana & Grafana dashboards, reducing maintenance downtime by 10%.
Led post-breach response, strengthening security posture after a $500K incident.
Collaborated with clients to enhance workflows, identifying expansion opportunities and influencing upsell strategy.