📘 Solutions Engineering Blog
🎯 Pre-Sales
Designing a PoC with a ChampionScoping and prioritizing features with a champion at LendingTree — from conversation to conversion.
Turning ELK Dashboards into Upsell DollarsUsed login patterns and QBR data to drive $70K in supplier-side value.
Quantifying Pain: The AlphaPoint Identity StoryMapped verification delays to business impact and sold an automation layer.
From SE to Buyer: What I Learned Being the ChampionMy internal pitch for Dynatrace taught me how champions think.
How I Handled Competitive ObjectionsWhy solving the right pain matters more than checking every box.
SE-Sales Collaboration & Decision Mapping$200K won by keeping both sides moving in sync.
Why I’m a Founding SE Who Knows When to InventKnowing when to build vs follow to close smart, not flashy.
🛠️ Post-Sales
IDM Integration at AlphaPointReduced onboarding delays and centralized identity control post-sale.
Badge Activation Delays at AtriumMapped root causes and delivered a real-time ops fix.
Fixing Atrium Check-In IssuesResolved entry queue issues by aligning with facilities + product.
End-to-End Visitor Automation at AtriumConnected approvals, badges, and analytics in one full loop.
Delta AI Camera SecurityTested automated threat detection based on face matching.
Building an Error Budget CultureAligned SRE velocity with reliability by tracking burnout before it began.
Lambda Crash Recovery at JPMRestored business-critical ingestion flow in under 2 hours.
Post-Sales Save: Vectorflow vs LegacyTurned a skeptical client into a long-term win through creative gap coverage.
Docs That Clients Actually ReadTransformed onboarding with step-by-step, productized documentation.